I have had several bad real estate experiences in the past – in India, people do not mean what they say. The concept of customer service with a real estate agent always takes a back seat. With Neeta and Saravanan, I had a different experience. The most appreciated trait I have seen with Neeta is that she is clear in her communication; she means what she says. She responded promptly to my questions and concerns. Many a times I faced communication issues with the property developers, but Neeta always got involved and sorted it out in the quickest possible time. If I need another property in Chennai or if there are any requirements for my friends, I will put them in contact with Neeta and Saravanan.